Shipping Policy

We aim to deliver your flower pot products safely and on time. Please read our shipping policy below for complete details.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• Once the order is processed, it will be handed over to our delivery partner for shipment.

2. Shipping Time

• Estimated delivery time is 4–8 business days, depending on the delivery location.
• Delivery times may vary due to location, courier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout before completing the order.

4. Order Tracking

• Once your order is shipped, you may receive tracking details through email or message (if available).
• This will allow you to track the delivery status of your package.

5. Delivery Issues

If you experience any issues with delivery such as:

• Delayed shipment
• Package not received
• Incorrect delivery

Please contact customer support with your order details so we can assist you.

6. Incorrect Address

• Customers must provide a complete and accurate shipping address.
• We are not responsible for delivery issues caused by incorrect or incomplete address information.

7. Damaged Packages

If the package arrives damaged or tampered with, please:

• Take clear photos of the package and product
• Contact customer support within 48 hours of delivery

8. Customer Support

For shipping-related queries, please contact:

Email: reshainterior0609@gmail.com